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Chicago, Illinois

(815) 575-0265

I have an ambition to research, discover and share knowledge in human-computer interaction and user-centered design.




Master of Science in Human-Computer Interaction, with distinction, 2016


Bachelor of Arts in Sociology and English, 2010


Research analyst
LEAP Innovations
Chicago, IL
Sep 2017 – PRESENT

  • Research design: Leads pioneering studies to deepen the organization’s understanding of personalized learning practices in the classroom, resulting in program offering design

  • Program evaluation and assessment: Surfaces and analyzes findings on the implementation and experience of LEAP’s core program offerings through participant experience evaluations in order to increase the impact on the outcomes of ultimately 140 Schools, 2,400 Educators and 40,000 students

  • Program design insights: Amplies research findings by creating actionable, accessible insights for practitioners, donors and external partnerships. Works with internal Marketing and Communications team to leverage insights through organizational storytelling, marketing collateral and social media

  • Management and training: Obtains validated results and predictive metrics for program outcomes by training team of 4 on research methodology and thought leadership, and overseeing data collection and analysis

Chicago, IL
OCT 2016 – Sep 2017

  • User experience research: Enhanced blended-learning experiences for learners and educators across afterschool programs and online learning management system by leading field research to provide recommendations on user experiences

  • Research design: Developed methods to measure participant growth, e.g. creating rubrics for knowledge assessments, moderator guides for user tests and interview protocols

  • Product design insights: Communicated insights to development team during learner-centered design cycles in order to improve interfaces through prototyping, user tests, digital ethnographies and participant observation during youth programming

  • Present findings: Delivered formative internal reports for both the organization and funders, and summative academic conference and research papers

  • Management and training: Increased data collection efforts by leading undergraduate and graduate research assistants in conducting usability studies

Research Assistant
Chicago, IL
Mar 2015 – Sep 2016

  • User experience research: Deepened understanding the learners’ experience by conducting online ethnographies about student activity on the learning management system and performing in-person ethnographies of after school programs

  • Program evaluation and assessment: Measured effectiveness of after school programs through learning assessments, surveys, observations, interviews, online ethnographies, workshops and literature reviews

  • Present findings: Illuminated the impact of organization’s afterschool program by delivering findings to internal research team about the in-person and online behaviors of learners

Video Ethnography Data Analyst
Oakbrook Terrace, IL
Feb 2016 – Apr 2016

  • User experience research: Conducted video analysis of users’ experience for client of mid-luxury vehicles by mining videos for participant behaviors as they interacted with in-car features and external objects

  • Research design: Ensured valid and consistent data collection across all analysts by developing standardized data collection and analysis processes

  • Present findings: Delivered a report of themes on driver behaviors synthesized from findings gathered by all analysts

Research Intern
Center for Urban Research and Learning
Chicago, IL
Aug 2009 – Dec 2009

  • Research design: Developed an educator interview protocol to better understand the challenges of publicly funded childcare agencies as part of the McCormick Foundation's Initiative for the Professional Development of Childcare Educators

  • Present findings: Synthesized data to generate profile of early childhood educators in Chicago

Administrative Coordinator
The Jacobson Group
Chicago, IL
Jan 2014 – Jun 2015

Assistant to the Executive Director
SNAP Network
Chicago, IL
Jun 2013 – Jan 2014

Research Reporter
Chicago, IL
Jun 2010 - Jun 2013


  • Qualitative research methodology 

  • Usability research methodology

  • Analytic coding software (Dedoose, TAMS Analyzer, Datavyu)

  • Basic quantitative analysis software (SPSS, R) 

  • International Review Board and Chicago Public School Research Review Board compliance

  • User flows and journey maps

  • Accessibility evaluation

  • G Suite and Microsoft Office

  • Infographics and personas design

  • Basic Adobe Photoshop and Illustrator

  • Basic HTML and CSS

  • Copyediting

Click here to download a PDF of my full professional experience

CONtact me

Interested in learning more about my education research past, present or future? Looking for a TV show suggestion? For reasons big or small, please don't hesitate to reach out.

Elaina Boytor
Chicago, IL

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